IVCCD: Computer Support Specialist

Employer: IVCCD

Job Title: Computer Support Specialist

Location: Iowa Valley Community College District

Brief Job Description/Summary: The purpose of this position is to support and maintain the District’s IT infrastructure. This includes installing, maintaining, troubleshooting, repairing, and upgrading hardware, software, and other IT systems. It also includes providing technical assistance to end-users. This position assists with configuration, monitoring, and maintenance of the District’s wireless, telephone, and network infrastructure. This position participates in the planning and implementation of IT systems to ensure that they meet the District’s needs, are as secure as possible, follow industry best practices, and

comply with all regulatory requirements.

List of Job Duties: This position requires strong organizational and interpersonal skills, attention to detail, technical aptitude, the ability to problem solve, and the ability to work in an environment of shifting priorities and frequent interruptions. Along with these general characteristics, this position requires an understanding of networking concepts and protocols, Microsoft domains, operating systems, the Microsoft Office suite, and audio and multimedia systems. This position must be able to install, configure, maintain, monitor, and troubleshoot these systems. A computer support specialist in the higher

education environment must be familiar with the unique infrastructure and system needs of higher education. Also this position should have an understanding of the actual systems used by the District. The specialist should be familiar with the daily processes and procedures of the District.

Required Experience and/or Knowledge, Skills and Abilities: Completion of an Associate’s degree with an emphasis in technology-related courses required. Bachelor’s degree with an emphasis in a technology related field preferred. One year of experience installing and supporting a wide range of computer hardware, peripherals, and software is required. Experience working with system management/asset tracking software preferred.

Further information/application process contact: Please click here for our online application http://www.iavalley.edu/district/forms/affirmative_action.php Applicants will be asked to include cover letter and resume once the on-line application is ready to be submitted. Contact information is also located on our website.

Closing Date: Open Until Filled