The Marshalltown Convention & Visitors Bureau and Marshalltown Area Chamber of Commerce are hosting a FREE Customer Service and Hospitality Training on Wednesday, March 22, 8 am at Iowa Valley Continuing Education Building, Room 608, 3702 S. Center Street.
Please register by March 17, 2017 for this FREE training. Call Iowa Valley Continuing Education at 641-752-4645 or register on line at www.iowavalley.com. (Click on “Bus 0001” Hospitality and Customer Service).
Who Should Attend?
Front line employees who interact with visitors, Community tourism leaders, Tourism volunteers, Managers of retail shops, restaurants, attractions, hotels, gas stations and convenience stores.
About the Training:
Two hour interactive workshop led by Iowa State University Extension Specialists. Targeted strategies for community tourism leaders, businesses and attractions. Helping employees learn to be Ambassadors for your community. Adding value to your business through superior customer service.
This training opportunity is made possible through special project funding awarded to the Central Iowa Tourism Region by the Iowa Tourism Office/Iowa Economic Development Authority.